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Galaxia Tours is a high-caliber incoming tour company. Established in 1989 by Mohamed Hassanein and Nasser Milad, Galaxia Tours is highly regarded for its quality of service. The company is accredited by the Ministry of Tourism of Egypt and a member of the Association of Egyptian Travel Businesses, ASTA, Cotal and ICCA.
Galaxia Tours became a Closed Shareholder Company in 2001.
Galaxia Tours is one of the most recognized travel agency throughout Spain, Scandinavia and Latin America. The majority of travel agencies in these countries rely on Galaxia Tours.
Galaxia Tours has a staff of 172 employees (January 2009) which forms the company's main asset. The team is young, active and mostly bilingual (other than the local language). The staff also includes European managers guaranteeing Galaxia Tours' performance according to European and international standards and helping our Egyptian staff members to understand the travel business from the international point of view, and in order to guaranty this goal we have succeeded to establish the ISO 9001/400 in 2007.
Galaxia Tours has branches all over Egypt: Cairo, Aswan, Hurghada, Luxor, Abu Simbel and Sharm El Sheikh. Wherever our clients are, we are there to serve them.
Vision:
Galaxia Tours has been active in the field of tourism for only almost 20 years. Nevertheless, in this relatively short time we achieved our goal of the highest professional standard with focal point on optimal customer care.
Other goals lie yet ahead like the individual care of the traveler who wants to experience something unique and special - to name only one of the many signposts on our way into the future.
Mission:
Our mission is the maximum satisfaction of the true traveler who seeks for the miracles of nature and wants to explore both the modern cultural heritage and the secrets of ancient Egypt.
We consider ourselves a mediator between different cultures in order to reach a larger understanding in dialogue and tolerance above all.
To accomplish this goal a group of specialists is needed which takes into consideration both the human and the technical factor. This group will have to create the pre-requisites for the development of the country in order to prevent further migration to other parts of the world.
Galaxia Standard:
We mainly work with 5-star hotels and cruisers but, since the official classification does not always correspond with reality or with our standard, we have drawn our own classifications according to the following list. This list changes all the time with new hotels coming up, renovations being done or, of course the opposite - lack of proper renovation. The hotel section provides detailed descriptions for most of the hotels and cruisers we are working with.
L1+:
Hotels and cruisers of 5-star deluxe class, operated by international chains with exceptionally nice rooms, service and/or overall impression.
Cairo: Four Seasons at The First Residence, Four Seasons at The Nile Plaza, Mena House Oberoi (Palace) and Sofitel Gezirah.
Luxor: Sofitel Old Winter Palace
Aswan: Sofitel Old Cataract (in the present in renovation process for 2 years)
Hurghada: Oberoi Sahl Hashish
Sharm El Sheikh: Four Seasons
Nile Cruisers: Oberoi Zahra and Antares that goint to be named shortly "Nile Express".
L1:
Hotels and cruisers of 5-star deluxe operated by international or local chains.
Cairo: Grand Hyatt Cairo, Conrad International, JW Marriott, Fairmont Towers and Cairo Marriott hotel.
Hurghada: La Residence des Cascades
Sharm El Sheikh: Ritz-Carlton, Marriott (Front Area) and Hyatt
Nile Cruisers: Oberoi Philae, Amarco I, Sonesta Nile Goddess, Sonesta Star Goddess, Sonesta Moon Goddess, Sonesta St. Georges, Movenpick Royal Lotus, Darakum, Sun Ray, Farida and others.
L2+:
Hotels and cruisers of 5-star standard completely or relatively new, keeping nice decoration and the good service, so we apply for them the internal category of (L2+) to distinguish them from the L2.
Cairo: Inter-Continental Semiramis, Cairo Sheraton and Fairmont Heliopolis
Luxor: Sonesta Saint Georges, Schteignberger The Palace Luxor.
Hurghada: Marriott, Inter-Continental, Sheraton Miramar and Sheraton Soma Bay
Sharm El Sheikh: Savoy, Sheraton and Baron Sharm El Sheikh
Nile Cruisers: Jamila, Kahila, Queen of Hanza and some others
Nasser Lake Cruisers: Eugenie, Kasr Ibrim & Omar Khayyam
L2:
Hotels of 5-star standard class managed by international chains and located at historical or residential areas and cruisers of 5-star standard managed by local chains and having proved good quality.
Cairo: Le Meridien Pyramids, Movenpick Jolie Ville Resort Pyramids, Ramses Hilton, Sonesta Cairo, Sofitel Le Sphinx
Luxor: Movenpick Jolie Ville, Sheraton Luxor
Aswan: Movenpick Elephantine Island & Pyramisa Isis Island
Nile Cruisers: Royal Ruby and many others
Nasser Lake Cruisers: Nubian Sea & Prince Abbas
Hurghada: Sonesta Hurghada (Front Area)
Sharm El Sheikh: Melia Sinai and Concorde El Salam.
L3:
Hotels and cruisers officially ranked 5-stars but the the offered service is standard, the rooms or the location are 4-stars or ranked and operated at a good 4-star standard.
Cairo: Amarante Royal Garden, Oasis Hotel, Safir Dokki, Intercontiental Pyramids Resort, Zoser, Gran Pyramids and Baron Heliopolis
Luxor: Iberotel and New Winter Palace
Aswan: Basma and New Cataract
Nile Cruisers: Presidential Nile Cruises, Queen Nefer and many others
Hurghada: Sonesta Sport Area.
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